Privacy Policy
Effective Date: 23 March 2025 · Last updated: 12 June 2025
Files deleted within 60 minutes
Your uploaded file and the converted output are permanently deleted from our servers within 60 minutes of conversion — automatically, with no action required from you.
Encrypted in transit
All file uploads and downloads use HTTPS with 256-bit TLS encryption. Your file cannot be intercepted while it is being transferred to or from our servers.
We never read your files
Your files are processed by automated conversion software only. No person at Max File Converter reads or has access to the content of your documents.
No account, no profile
We do not require an account, collect your email address, or build any profile about you. There is no personal data associated with your conversion.
1. Who We Are
Max File Converter (maxfileconverter.com) is operated by Search Next Media. We provide free online file conversion and PDF signing tools. This Privacy Policy explains how we handle data when you use our service. We are committed to your privacy and have designed our service around data minimisation from the ground up.
2. What Data We Collect and Why
We collect as little data as possible. Here is exactly what happens when you use our service:
Your uploaded file
Your file is transmitted to our server over an encrypted HTTPS connection. It is processed by automated conversion software only — no person reads it. The file is permanently deleted within 60 minutes of conversion, whether or not you download the output. In practice, deletion typically occurs within a few minutes.
The converted output file
The file we produce for you is stored temporarily on our server to allow you to download it. It is also permanently deleted within 60 minutes of conversion completing, whether or not it was downloaded.
Technical logs
Our servers automatically record standard technical information — your IP address, browser type, the time of the request, and the type of conversion requested. This data is used for security monitoring, fraud prevention, and maintaining service reliability. Logs are retained for a maximum of 30 days and then deleted.
Contact form submissions
If you contact us via our contact form, we receive your name, email address, and message. This information is used solely to respond to your enquiry and is not shared with third parties.
3. What We Do Not Do
- We do not sell, share, or transfer your personal data to third parties for marketing purposes
- We do not use your uploaded files to train artificial intelligence or machine learning models
- We do not store your files beyond the 60-minute deletion window
- We do not require you to create an account or provide your email address to use our conversion tools
- We do not build profiles about individual users
- We do not display your files to other users
- We do not add watermarks to your converted files
4. Cookies and Analytics
We use Google Analytics and Google AdSense on our site. These services may set cookies in your browser to measure site usage and serve relevant advertisements. Google's use of these cookies is governed by Google's own Privacy Policy. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
We do not use tracking cookies of our own for any purpose other than ensuring the service functions correctly.
5. File Retention Policy
Our commitment to you:
- → Your uploaded file is permanently deleted within 60 minutes of the conversion being requested
- → The converted output file is permanently deleted within 60 minutes of the conversion completing
- → Deletion is automatic — you do not need to manually delete files or take any action
- → In practice, files are typically deleted within a few minutes — the 60-minute window is a guaranteed maximum, not the typical case
- → Files are permanently and irrecoverably deleted — they cannot be restored after deletion
6. Legal Basis for Processing (GDPR)
Max File Converter is operated in compliance with EU data protection laws, including the General Data Protection Regulation (GDPR). Our legal bases for processing are:
- Contractual necessity — processing your uploaded file is necessary to provide the conversion service you requested
- Legitimate interests — retaining technical logs for security monitoring and fraud prevention
- Consent — for optional cookies served by Google Analytics and Google AdSense
7. International Data Transfers
Our servers are located within the European Economic Area (EEA). Where any data is transferred outside the EEA — for example, through Google's analytics infrastructure — appropriate safeguards apply, including Standard Contractual Clauses approved by the European Commission.
8. Security Measures
We implement appropriate technical and organisational security measures including:
- 256-bit TLS encryption for all data in transit
- Automated deletion controls with no manual override
- Isolated processing environments for each file conversion
- Access controls limiting who can access server infrastructure
- Regular security monitoring and log review
9. Your Rights
Under GDPR and applicable data protection laws, you may have the following rights:
- Right of access — to request a copy of any personal data we hold about you
- Right to erasure — to request deletion of personal data (note: uploaded files are already deleted automatically within 60 minutes)
- Right to restrict processing — to request that we limit how we use your data
- Right to object — to processing based on legitimate interests
- Right to lodge a complaint — with a supervisory authority in your country
To exercise any of these rights, please contact us at info@searchnextmedia.com.
Contact Us About Privacy
For privacy enquiries, data subject requests, or any questions about how we handle your data, please contact us at info@searchnextmedia.com. We aim to respond to all privacy enquiries within 5 business days.